Frequently Asked Questions

We provide free shipping to over 200 countries around the world*
*with some exceptions

No, the price you see is the price you pay.

In some cases additional duties may be charged:

EU Member States: Customs Duty is not due for goods, provided directly to the buyer when their value does not exceed 150 euros.

Other countries: please check with your national tax administration before you order

If you order an in-stock item your order will ship within 3 working days.

Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.

You will receive your tracking information within 3-5 working days,  If not please contact us at “Contact us” page

You can change or cancel an order within 12 hours. Please contact us at contact us page or support@simprect.com

One More Question?

If you have any other questions or would like me to clarify anything else, please, let me know. Our team always glad to help in any way I can. send an email.

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